Travel advisors looking to better understand the future of customer engagement and AI-powered growth won’t want to miss Sophie Marai at TravelPress Live! on June 17.
Marai, Vice President of Client Strategy at Environics Analytics, will take the stage for an insightful session on The AI Enabled Travel Journey: Navigating Tech Preferences to Optimize, Market and Scale.
As AI rapidly transforms how travellers discover, plan, book, and engage with brands, this session will explore how shifting tech preferences are reshaping customer expectations across the entire travel journey—from discovery through loyalty.
Attendees will gain actionable strategies to:
- Optimize customer engagement
- Improve marketing relevance
- Scale business growth
- Deliver more personalized travel experiences
The session will also examine how advisors and travel brands can leverage AI tools without losing the human connection travellers increasingly value.
For travel professionals navigating a fast-changing digital landscape, this is an essential opportunity to better understand what matters most to today’s traveller — and how to stay competitive in the future.
Don’t miss this forward-looking conversation shaping the next era of travel marketing and customer experience. And there’s lots more on the agenda at TravelPress Live!
Get your tickets for TravelPress Live! at www.travelpresslive.com
Don’t miss the Agents’ Choice Awards Gala on June 18. Details at www.travelpress.com/agents-choice-2026
Tags: Environics, Sophie Marai, TravelPress Live!
