“The appellant provided extensive testimony regarding her financial circumstances. She testified that she is unemployed, carries significant unsecured debt, arrears, and is solely responsible for the care of her autistic son. She also described her mental health challenges, including depression, and provided documentary support from her psychologist. I accept that the appellant is in significant financial distress and that payment of the (statement of account) would cause severe hardship,” Debra Backstein, vice-chair of the board, wrote in a recent decision.
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