Porter Airline told to reimburse woman $2K after denying her boarding

Porter provided its own internal emails to the court. “An email dated January 14, 2025, from a Porter technology support agent said TS, which is the code for Air Transat, did not add the birth dates to the booking,” the ruling notes. “So, I find Porter’s own evidence shows Ms. McCormick’s travel agent did not make the mistake. I find the mistake clearly arose in the codeshare communication between Air Transat and Porter.”