Apple’s cheapest laptop is also its most repairable. iFixit gave the new MacBook Neo a 6/10 repairability score. Although that number would only be mediocre for, say, a game review or final exam grade, it’s the MacBook line’s highest iFixit score in about 14 years.
As always, iFixit goes into great detail about the product’s repairability, but a few points stand out. First, the MacBook Neo’s battery is screwed down rather than glued — moving it from “this might burn the house down” to “routine repair” territory. The laptop also has a flat disassembly tree. That means its battery, speakers, ports and trackpad are all immediately accessible after opening the back case.
In other areas, a simplified antenna assembly helps the screen come away cleanly. Keyboard repair is still a bit tedious (41 screws and tape), but at least it isn’t riveted to the top case like on other models. (The screwed-not-glued battery helps here, too.) Apple’s decision to forego a Force Touch trackpad and return to a mechanical style improves repairability as well. And in a nice touch, all the machine’s Torx Plus screw sizes are clearly labeled inside the case.
Apple
Several other encouraging signs carry over from recent MacBooks. iFixit found that Apple’s Repair Assistant accepted all replacement parts it tried without a fuss. And its USB-C ports and headphone jack are modular, so replacing either doesn’t “turn into logic board work.”
Not everything is peachy. As expected, the Neo still has soldered RAM and storage, so there’s no upgrade path there. iFixit describes Apple’s pentalobe screws on the bottom case as an “annoying” choice. And while the device’s speakers are easy to remove, they, well, just aren’t very good. (Had to cut that cost somewhere.)
While iFixit describes the Neo’s repairability as “a real comeback,” it’s premature to assume higher-end MacBooks will follow suit. After all, with this $599 device ($499 for schools), Apple is targeting the educational sector, where repairability could mean more bulk orders. Until Apple is convinced that the MacBook Air or Pro would sell better with similar serviceability, this kind of score may be limited to the budget model.
