Since Bell revealed in October that it would shutter its Virgin Plus home internet service, customers have been left in a bit of a lurch.
At the time, Bell only said it would stop selling Virgin Plus internet and TV services to streamline its internet options, but didn’t detail what that would mean for existing customers. I’ve since received a few messages from concerned Virgin internet customers wondering what would happen once Bell shut things down. Well, we finally have an answer.
First things first: Bell revealed that it would stop accepting new Virgin Plus internet and TV customers starting Jan. 14, 2026, in Ontario. However, Virgin Plus internet and TV will remain available to customers in Quebec.
For existing Virgin internet and TV customers in Ontario, Bell says nothing will change.
“All current customers can continue to enjoy their services with no impact to their plan, pricing, equipment, billing, support or Member Benefits,” said Bell spokesperson Patricia Garcia in an email to MobileSyrup.
Going forward, Bell says that Virgin Plus will focus on wireless services in Ontario, while customers looking for home services like TV and internet will need to look to other Bell brands instead.
At the time of writing, Virgin Plus offered the following home internet plans in Ontario:
- $59/mo Unlimited 50 – 50Mbps download, 10Mbps upload.
- $64/mo Unlimited 100 – 100Mbps download, 10Mbps upload.
- $69/mo Unlimited 300 – 300 Mbps download, 100Mbps upload.
Virgin Plus internet plans as of Jan. 13, 2026.
Meanwhile, Bell’s home internet plans start at $65/mo for a 50Mbps download, 50Mbps upload plan, jump to $80 for a 150Mbps down/up plan, and climb even higher from there. (Bell does offer a $15 discount if customers sign a two-year contract.)
Bell’s shuttering of Virgin internet follows an interesting trend. Rogers did something similar with its Fido flanker brand in 2024, quietly shutting down internet services and ultimately replacing Fido internet with a page that redirects customers to Rogers’ own internet offerings.
However, Telus has gone a different route. After buying up several smaller internet service providers (ISPs) like Start.ca, Telus started offering home internet packages through the Koodo flanker brand in 2023.
Notably, Bell’s initial reveal about shuttering Virgin Plus came alongside an announcement about expanding internet services into Western Canada using Telus’ network. It was a somewhat surprising reveal, given how much Bell fought against the CRTC allowing Telus to use Bell’s network in Ontario.
