Zoom released its AI assistant to the web today as part of its AI Companion 3.0 release. The company is also allowing free users to access the assistant’s features, such as summarizing the meetings, listing action items, or getting insights from meetings with limits.
The company said that basic plan users get to use the AI companion within three meetings every month, which will each include a meeting summary, in-meeting questions, and AI note-taking capabilities. Plus, they can ask 20 questions each through the side panel and the new web surface. They can also purchase a $10 add-on plan to access AI companion features.
On the new web surface, the company is also adding conversation starter prompts to inform users about what the assistant can do.
Zoom said that with this update, the assistant can also retrieve information from third-party services such as Google Drive and Microsoft OneDrive, along with all data stored within Zoom. The company said it will soon add support for Gmail and Microsoft Outlook as connectors.
The AI Companion also generates a daily reflection report that summarizes meetings, tasks, and updates for the day. What’s more, the assistant can create follow-up tasks and draft email messages.
Zoom is also adding more features related to document creation and management. Through the new companion update, users can draft and edit documents based on meeting details. The company said that users can start drafting documents within the companion surface and shift the project to Zoom Docs and collaborate with teammates. It supports the export documents to MD, PDF, Microsoft Word, and Zoom Docs.
Lijuan Qin, head of AI product at Zoom, said that the company is an independent operator and has contextual meeting data puts it at an advantage compared to other competitors in the productivity space. The company said it uses a mix of its own models along with models from OpenAI and Anthropic.
Zoom, founded by CEO Eric Yuan (pictured above), became synonymous with video meetings during the pandemic. But it’s additional productivity tools also compete with the likes of Google, Microsoft, ClickUp, and Notion, with each of them trying to capture more context about the user’s data, including meetings.
Earlier this year, Zoom announced a cross-app notetaker that works with different meeting apps as well as in offline meetings, to compete with other productivity apps.
