Telus customers in many communities in northern B.C. were without service for a few hours on Monday morning due to vandalism.
Telus said a fibre cut affected customers in Masset, Prince Rupert, Terrace, Hazelton, Smithers and Burns Lake, cutting out internet, TV, home phone and wireless services.
Get breaking National news
Get breaking Canada news delivered to your inbox as it happens so you won’t miss a trending story.
Technicians on site confirmed the damage was caused by vandals attempting to steal copper cables, who cut through the fibre lines.
They are bringing in specialized equipment to repair the extensive damage, Telus said in a statement.
Emergency roaming has been activated so customers can use their cellphones.
Landline service is available to some customers in the affected communities.
RCMP said an investigation has been launched into what happened, but it is in the early stages.
© 2026 Global News, a division of Corus Entertainment Inc.
