G Adventures is making it clear that it has travellers’ backs when plans change, with the launch of its new Stay Flexy Adventure Plans.
The new three-tier flexible booking options are designed to make it easier for travellers to commit to the adventure of a lifetime, without the nagging voice in their head asking: “But what if something comes up?” It is the latest move from G Adventures to remove barriers to booking and give travellers the confidence and peace of mind to say yes to travel.
Because life happens. Plans change. Work gets busy. Best friends get engaged. Or, travellers simply change their minds. G Adventures gets it.
The new Flexy, Flexier and Flexiest options give travellers greater choice over what happens to their money if their plans change, with enhanced cancellation terms, Future Travel Credits and additional pre-departure perks available on the higher tiers.
G Adventures has always done things differently, from low deposits and its industry-leading Lifetime Deposit programme to guaranteed departures that mean travellers can book with confidence. Stay Flexy Adventure Plans is the next step in lowering the barrier to adventure, helping travellers feel more confident when booking a trip of a lifetime.
David Green, Global VP, Customer Sales & Solutions and Managing Director, Canada, observed that: “Booking an adventure should be exciting, not daunting, and these new flexible booking options provide agents with another tool to help turn ‘I’m thinking about it’ into ‘I’m booking it’. That final moment of hesitation is often driven by uncertainty, rather than a lack of desire to travel. Flex helps remove that uncertainty and offers travellers peace of mind when they lock in their adventure.”
And Green added: “Flex is commissioned at the same rate as the tour itself and is non-refundable, meaning commission is protected, making it a great earning opportunity for our agent partners. Trip add-ons, such as pre or post nights or transfers, added at a later date, are also automatically protected by an existing flexible booking option at no extra cost. It’s designed to be a genuinely useful product for agents, not another thing to explain at the point of sale.”
G Adventures Stay Flexy Adventure Plans include:
FLEXY – for the ‘I’m pretty sure I’m going’ traveller
G Adventures’ standard flexible option provides a full refund for trips departing more than 60 days away, giving travellers an added layer of reliability if things shift after booking.
- 60+ days before departure: Full refund with Lifetime Deposit kept on file
- 59–30 days: Up to 50% of tour value refunded, with the remainder subject to cancellation terms and Lifetime Deposit
- 29 days or less: Lifetime Deposit retained, with the remainder subject to cancellation fees
FLEXIER – for the “I’m going, but let’s not tempt fate” traveller
Flexier extends the cancellation window and converts more cancellation penalties into Future Travel Credits, keeping travellers’ money in play for their next adventure. It also comes with a few extras designed to have travellers’ backs before they even leave home, including 1GB travel eSim, lost luggage protection of up to $500 USD, priority service and double the trees grown on their behalf while on trip.
- 60+ days before departure: Full refund with Lifetime Deposit kept on file
- 59–30 days: 50% refund, with the remainder split between Lifetime Deposit and Future Travel Credit
- 29–21 days: Lifetime Deposit and Future Travel Credit, meaning 100% of traveller money is protected
- 20 days or less: Lifetime Deposit retained, with the remainder subject to cancellation fees
FLEXIEST – for the “I want ALL the reassurance” traveller
For travellers making a big commitment, booking further in advance or simply wanting maximum flexibility, Flexiest pushes the protection window even further and offers 3GB eSim, lost luggage protection up to $1,000 USD, priority service and double the trees grown on their behalf while on trip.
- 60+ days before departure: Full refund, with Lifetime Deposit kept on file
- 59–21 days: 50% refund, with the remainder split between Lifetime Deposit and Future Travel Credit
- 20–5 days: Lifetime Deposit and Future Travel Credit, meaning 100% of traveller money is protected
- 4 days or less: Lifetime Deposit retained, with the remainder subject to cancellation fees
Go to www.gadventures.com for more.
