For years, healthcare’s safety nets have quietly navigated the increasingly urgent needs of patients with chronic conditions. As this population has grown, these organizations have found novel, effective, and efficient ways to better coordinate care. But not many people know about it.
While other areas of healthcare have been star-struck by sophisticated AI and massive infrastructure investments, safety net entities have found that the answer is much simpler. Better managing chronic conditions across populations simply requires the right connection at the right time.
But now, CMS is shining a light on this simple truth.
The newly announced ACCESS (Advancing Chronic Care with Effective, Scalable Solutions) Model — a 10-year, national demonstration launching July 2026 — finally validates the approach that resource-constrained safety-net systems pioneered over a decade ago.
And it creates a massive opportunity for organizations that understood this all along.
The blueprint that built ACCESS
Consider what many large safety-net systems were facing in the early 2010s. In systems serving hundreds of thousands of patients, specialty care access had become a major bottleneck. Patients often waited months for appointments, and simply hiring more specialists wasn’t a viable solution. Most patients lived with chronic illness, and many relied on Medicaid or lacked insurance altogether.
The solution that emerged was deceptively simple: asynchronous electronic consultation. Primary care providers could send secure messages to specialists describing a patient’s condition and receive guidance without requiring an in-person visit.
Programs like this have demonstrated that asynchronous specialist guidance can dramatically expand access to care. Patients who once waited months for specialty input can receive guidance within days, and many cases can be resolved without an in-person referral. The result is faster treatment decisions, reduced system costs, and less disruption for patients.
The real discovery: improving specialty access didn’t just solve one problem — it transformed chronic disease management entirely. Primary care providers, empowered with specialist guidance, managed complex conditions more effectively. Patients received timely interventions before conditions deteriorated. HbA1c levels dropped. ED visits fell. Readmissions declined.
This is precisely what CMS now wants to scale nationally.
ACCESS: The federal validation
ACCESS introduces Outcome-Aligned Payments (OAPs) for Medicare-enrolled care organizations. Participants receive recurring payments for managing patients’ chronic conditions, with full payment tied to achieving measurable health outcomes — blood pressure control, HbA1c reduction, weight management, pain improvement, mood stabilization.
The model focuses on four clinical tracks covering conditions affecting two-thirds of Medicare beneficiaries:
- Early Cardio-Kidney-Metabolic (eCKM): hypertension, dyslipidemia, obesity, prediabetes
- Cardio-Kidney-Metabolic (CKM): diabetes, chronic kidney disease, atherosclerotic cardiovascular disease
- Musculoskeletal (MSK): chronic musculoskeletal pain
- Behavioral Health (BH): depression and anxiety
These are the same conditions that safety-net systems have been successfully managing through eConsult for years. The difference: CMS is now creating a payment pathway that rewards results rather than activities.
The application window
CMS began accepting applications January 12, 2026. The initial deadline was April 1, 2026 for organizations seeking to join the first cohort which launches on July 1. As of this writing, more than 350 technology-enabled care organizations have submitted intent to apply.
Participants must be Medicare Part B-enrolled organizations with a designated physician Clinical Director for oversight and compliance. Care may be delivered in-person, virtually, asynchronously, or through other technology-enabled methods — explicitly accommodating the eConsult model that safety nets pioneered.
Primary care providers (PCPs) can refer patients to ACCESS organizations and receive regular electronic updates on patient progress. PCPs may bill a new co-management payment for reviewing updates and coordinating care — creating a collaborative model rather than a competitive one.
Why this matters now
The ACCESS Model represents something significant: federal acknowledgment that the technology to transform chronic care already exists. As CMS Administrator Dr. Mehmet Oz stated at the December 4th announcement, “the technology to transform care is available today. However, a payment mechanism that supports technology-enabled care and the outcomes they achieve is needed. The ACCESS Model fills in that gap.”
For organizations that have been building these capabilities — particularly those with proven eConsult platforms and care coordination infrastructure — ACCESS creates immediate opportunities. For organizations still chasing the next AI breakthrough, it’s a reminder that the solutions were developed years ago in America’s safety nets, and can be implemented almost immediately with less headaches and up-front costs than the flashiest new generative toys.
The path forward
Organizations considering ACCESS participation should evaluate their current capabilities against the model’s requirements:
- established technology infrastructure for managing chronic conditions,
- ability to track and report clinical outcomes,
- capacity to integrate with referring providers’ workflows, and
- clinical oversight structures.
Those with existing eConsult platforms and care coordination systems have a head start. The workflows, the specialist networks, the outcome tracking — these capabilities map directly to what ACCESS requires. What safety nets built out of necessity is now becoming the national standard.
The quiet revolution isn’t so quiet anymore. CMS has heard what the data has been saying for years: better connections create better outcomes. Now there’s a payment model to prove it at scale.
Photo: gustavofrazao, Getty Images
Jomo Kenneth Starke, founder of Celerius Labs, specializes in ROI optimization, digital health strategy, and AI implementation for safety-net healthcare systems. With over 25 years transforming healthcare delivery through technology, he has led health information exchange initiatives serving millions of Medicaid patients, championed asynchronous care models that reduce costs while improving outcomes, and designed telehealth programs for vulnerable populations including those in correctional settings.
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