WASHINGTON — President Donald Trump’s botched repairs at the Lincoln Memorial Reflecting Pool have landed the National Park Service in a tight spot, forced to serve the public while managing controversial demands by the Republican president.
The beloved federal agency, its iconic park rangers and other employees have been navigating a new reality under Trump, from orders to revise exhibits at parks and other sites to the demolition of important structures under its stewardship, such as the White House’s East Wing, to arresting visitors for alleged vandalism at the pool.
Critics say the monthslong Reflecting Pool saga and other demands by Trump risk undermining the integrity of a federal agency that has long been held in high esteem by the American public.
“Never – not once in decades – have I witnessed such systematic degradation, disrespect and dismantling of the National Park Service as I see today under the thumb of President Donald Trump and Interior Secretary Doug Burgum,” said Bill Wade, a former park ranger and superintendent.
Wade, who now serves as executive director of the Association of National Park Rangers, wrote an op-ed for The Denver Post lamenting what he called the Trump administration’s “assault on the people, the mission and the values that have made the National Park Service one of America’s most valued institutions.”
The park service has been at the center of some of Trump’s most contentious actions during his second term. An executive order targeted funding and demanded reviews at national parks and other sites that Trump said advanced “divisive narratives” and “improper ideology,” resulting in changes to some exhibits on slavery or climate change.
The president has also ordered sweeping changes to historical monuments and buildings in Washington that fall under NPS’ purview, including the creation of a White House ballroom and a 250-foot-tall (76-meter-tall) memorial arch. The agency meanwhile has lost at least one-quarter of its permanent workforce since Trump began his second term, through layoffs, forced retirements and resignations.
Park service employees “are being politicized and drawn into the absurdities and corruption of this administration” on a regular basis, said California Rep. Jared Huffman, the top Democrat on the House Natural Resources Committee. He cited the pool project, the proposed arch and the executive order on exhibit materials.
The ongoing political assault on the agency “is unlike anything we’ve seen in this country, and it makes life miserable at agencies like the National Park Service,” Huffman said.
Reflecting Pool saga continues
Trump launched repairs at the Reflecting Pool earlier this year, hoping to address longstanding problems at the iconic site ahead of the America 250 celebrations. But the $16 million project faced immediate problems, including peeling blue sealant and a fierce return of green algae.
Trump blamed the sealant issues on vandalism without providing evidence, and felony charges were brought against a former Olympic canoeist, David Hearn, after he was accused of vandalizing the pool.
The U.S. Park Police, a unit of the National Park Service, arrested Hearn, who denied wrongdoing and said he briefly touched a chunk of the coating.
Charges against Hearn were dropped on July 31 after prosecutors acknowledged that damage was caused by a bungled installation rather than vandalism.
The advice and counsel of career officials and rangers – instantly recognizable by their signature flat hats and green-and-gray uniforms – has been ignored or pushed aside as Trump and Burgum make decisions regarding the failed pool repair, according to an Interior Department employee who was not authorized to discuss internal discussions and spoke on the condition of anonymity.
“It’s tragic,” said Ed Stierli, vice president of government affairs at the National Parks Conservation Association, another advocacy group. “The whole thing is a master class in how not to go about a public rehabilitation project.”
In the days since the dismissal of the charges, Trump has continued to lean on NPS in his repeated claims that vandals damaged the pool’s lining.
“A National Park Service career employee, a highly credible witness, saw David Hearn … in broad daylight vandalize the Reflecting Pool by ‘violently’ ripping and tugging at the Pool’s somewhat delicate coating,” Trump posted Aug. 9 on his Truth Social site. Hearn’s legal team said Trump “is continuing to attack an innocent man.”
Stierli, of the parks conservation group, called Trump’s reference to the unnamed park employee an example of the awkward position agency workers now face under Trump and Burgum, who has publicly backed Trump’s claims about vandalism at the pool.
“I think the public understands that unfortunately, you have the president of the United States directly driving decisions, both here in Washington and around the country,” Stierli said. The park service – and especially its career staff – “has very little control over this,” he added.
The White House and the Interior Department did not directly respond to requests for comment on the park service. The White House defended the pool project, saying Trump “promised to make D.C. safe and beautiful, and he’s delivering.”
“For years, the Reflecting Pool sat neglected, plagued with algae and leaking millions of gallons of water,” the White House said in a statement. “Fixing it was common sense.”
Park service morale is at its lowest point, a former official says
Wade, the former park superintendent, called the pool repair “a comedy of errors” and “a continuation of the incompetence” shown by the Trump administration.
“Most people realize the NPS is under the gun and can’t do much about it, even though they’d like to,″ he said, adding that morale at the agency is at the lowest point he can remember.
Edicts from Washington have made clear that speaking honestly about what is going on could cost staffers their jobs, Wade said. “There’s a very strong fear among employees at NPS,″ he said in an interview. “It’s very frustrating for them, as you can imagine.”
Trump’s proposed memorial arch has faced some pushback. A recent report by park service staff warned that the proposed gilded arch could disrupt the historical significance of dozens of sites around its planned location near the Lincoln Memorial.
The arch, which last month received initial approval from a key federal commission, would impact the “integrity” of dozens of historical properties because it would change “character-defining visual and spatial relationships” between them, the report said.
Americans view the National Park Service favorably
The park service is popular with Americans. About three-quarters of U.S. adults – including similar shares of Democrats and Republicans – have a favorable opinion of the agency, according to Pew Research Center polling from 2025. Only about 1 in 10 have a negative impression, and about 15% are unsure.
A Washington Post/Ipsos poll from July found that about two-thirds of Americans say they are “dissatisfied” or “upset” about Trump’s Washington area projects, including construction of a new ballroom at the White House, painting the Reflecting Pool and building his triumphal arch. Republicans are more likely to be “enthusiastic” or “satisfied” with the projects.
About one-quarter of U.S. adults say Trump’s goal is to “make Washington more beautiful,” while about half say he has a “different goal.” In an open-ended question, many respondents speculated that Trump wants to glorify himself or leave his mark.
The pool and other recent controversies including the exhibit reviews jeopardize the agency’s credibility, Wade said.
“Whether interpreting the Civil War, discussing climate science or describing the complex stories of Indigenous people, rangers have sought to present evidence, not political ideology,’’ he said. ”That is now being lost.”
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Associated Press writer Linley Sanders contributed to this story.
