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    Home»Top Countries»United States»United Airlines customers upset at Trump airport name can’t change ticket for free
    United States

    United Airlines customers upset at Trump airport name can’t change ticket for free

    News DeskBy News DeskJuly 17, 2026No Comments7 Mins Read
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    ‘
    );
    }

    function setButtonState(button, state) {
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    const followLabel = button.dataset.followLabel || ‘Follow’;
    const followingLabel = button.dataset.followingLabel || ‘Following’;
    const signinLabel = button.dataset.signinLabel || ‘Sign in to follow’;
    const loadingLabel = button.dataset.loadingLabel || ‘Saving…’;
    const pendingAuthLabel = button.dataset.pendingAuthLabel || ‘Loading…’;
    button.classList.remove(‘is-following’, ‘is-loading’, ‘is-auth-required’);

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    button.textContent = pendingAuthLabel;
    if (hint) {
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    button.textContent = followingLabel;
    if (hint) {
    hint.textContent = followingLabel === ‘Unfollow’
    ? ‘Remove this writer from your followed list.’
    : ‘Click again to unfollow.’;
    }
    return;
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    if (state === ‘signin’) {
    button.classList.add(‘is-auth-required’);
    button.textContent = signinLabel;
    if (hint) {
    hint.textContent=”Sign in to follow writers and manage your list.”;
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    return;
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    button.textContent = followLabel;
    if (hint) {
    hint.textContent=”Click to follow.”;
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    }

    function renderWidgets(scope) {
    const root = scope || document;
    root.querySelectorAll(‘[data-author-follow-widget]’).forEach(function (widget) {
    const button = widget.querySelector(‘[data-author-follow-button]’);
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    const staffId = widget.dataset.staffId;
    const hasToken = !!getBearerToken();

    if (!isPianoIdentityReady() && !hasToken) {
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    return;
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    ‘
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    ‘

    Sign in to load the authors you follow. ‘ +
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    ‘
    );
    return;
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    ‘

    ‘ +
    ” +
    ‘

    ‘ +
    ‘‘ +
    ‘Remove this writer from your followed list.‘ +
    ‘

    ‘ +
    ‘

    ‘
    );
    })
    .join(”);

    bindEvents(container);
    renderWidgets(container);
    }

    async function refresh(scope, options) {
    const forceFetch = !!(options && options.force);

    if (!hasFollowWidgets(scope)) {
    return;
    }

    // Wipe the cached map BEFORE the first render so a user-switch can’t
    // momentarily display the previous user’s “Following” state.
    discardCacheIfTokenChanged();

    renderWidgets(scope);

    const manageContainer = document.querySelector(‘[data-author-follow-manage-list]’);
    const managePreferencesContainer = document.querySelector(‘[data-author-follow-manage-preferences]’);
    const hasToken = !!getBearerToken();

    if (!isPianoIdentityReady() && !hasToken) {
    renderWidgets(scope);
    renderManagePreferences(managePreferencesContainer);
    renderManageList(manageContainer);
    return;
    }

    if (!hasToken) {
    renderManagePreferences(managePreferencesContainer);
    renderManageList(manageContainer);
    return;
    }

    try {
    await loadFollowedAuthors(forceFetch);
    renderWidgets(scope);
    renderManagePreferences(managePreferencesContainer);
    renderManageList(manageContainer);
    } catch (error) {
    console.warn(‘Unable to load followed authors.’, error);
    if (error && error.code === ‘AUTH_REQUIRED’) {
    renderWidgets(scope);
    renderManagePreferences(managePreferencesContainer);
    renderManageList(manageContainer);
    }
    }
    }

    function startLoginPoll() {
    if (loginPoll) {
    clearInterval(loginPoll);
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    let attempts = 0;
    loginPoll = setInterval(function () {
    attempts += 1;
    if (getBearerToken() || isLoggedIn() || attempts > 25) {
    clearInterval(loginPoll);
    loginPoll = null;
    refresh(document, { force: true });
    }
    }, 1000);
    }

    function stopPianoReadyPoll() {
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    }
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    function startPianoReadyPoll() {
    stopPianoReadyPoll();

    let attempts = 0;
    pianoReadyPoll = setInterval(function () {
    attempts += 1;
    if (isPianoIdentityReady() || getBearerToken() || attempts > 40) {
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    function bindPianoInitRefresh() {
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    pianoInitBound = whenPianoReady(function () {
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    // cancel the fallback poll so it can’t issue a redundant second fetch.
    stopPianoReadyPoll();
    refresh(document, { force: true });
    });
    }

    async function handleWidgetClick(widget, button) {
    const staffId = widget.dataset.staffId;

    if (!getBearerToken()) {
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    return;
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    // If the identity changed since the cache was last filled, drop the stale
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    // could issue the wrong action against the previous user’s state.
    discardCacheIfTokenChanged();

    setButtonState(button, ‘loading’);

    try {
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    removePushlyFollowedAuthorId(staffId);
    } else {
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    method: ‘PUT’,
    body: JSON.stringify({
    push_enabled: followDeliveryPreferences.push_enabled,
    email_fallback_enabled: followDeliveryPreferences.email_fallback_enabled,
    }),
    });
    followedAuthorsMap.set(String(staffId), author);
    appendPushlyFollowedAuthorId(staffId);
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    saveStoredFollowDeliveryPreferences(
    deriveFollowDeliveryPreferences(Array.from(followedAuthorsMap.values())),
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    syncPushlyFollowedAuthorsProfile();
    renderManagePreferences(document.querySelector(‘[data-author-follow-manage-preferences]’));
    renderWidgets(document);
    renderManageList(document.querySelector(‘[data-author-follow-manage-list]’));
    } catch (error) {
    console.warn(‘Unable to update followed author.’, error);
    if (error && error.code === ‘AUTH_REQUIRED’) {
    setButtonState(button, ‘signin’);
    }
    renderWidgets(document);
    }
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    function bindEvents(scope) {
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    root.querySelectorAll(‘[data-author-follow-widget]’).forEach(function (widget) {
    if (widget.dataset.followWidgetBound === ‘true’) {
    return;
    }
    widget.dataset.followWidgetBound = ‘true’;

    const button = widget.querySelector(‘[data-author-follow-button]’);
    if (!button) {
    return;
    }

    button.addEventListener(‘click’, function () {
    handleWidgetClick(widget, button);
    });
    });

    root.querySelectorAll(‘[data-author-follow-manage-preferences]’).forEach(function (container) {
    if (container.dataset.followGlobalPreferencesBound === ‘true’) {
    return;
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    container.dataset.followGlobalPreferencesBound = ‘true’;

    async function handlePreferenceChange() {
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    const emailInput = container.querySelector(‘[data-author-follow-global-pref=”email”]’);
    if (!pushInput || !emailInput) {
    return;
    }

    const previousPreferences = {
    push_enabled: followDeliveryPreferences.push_enabled,
    email_fallback_enabled: followDeliveryPreferences.email_fallback_enabled,
    };
    const payload = {
    push_enabled: !!pushInput.checked,
    email_fallback_enabled: !!emailInput.checked,
    };
    // Drop a stale map if the identity changed before iterating — we
    // don’t want to issue follow updates against the previous user’s
    // authors with the current user’s bearer token.
    discardCacheIfTokenChanged();
    const followedAuthors = Array.from(followedAuthorsMap.values());

    saveStoredFollowDeliveryPreferences(payload);
    managePreferencesPending = true;
    pushInput.disabled = true;
    emailInput.disabled = true;

    try {
    await Promise.all(
    followedAuthors.map(function (author) {
    return updateFollowPreferences(author.id, payload);
    }),
    );
    renderManagePreferences(container);
    renderWidgets(document);
    renderManageList(document.querySelector(‘[data-author-follow-manage-list]’));
    } catch (error) {
    console.warn(‘Unable to update author follow preferences.’, error);
    saveStoredFollowDeliveryPreferences(previousPreferences);
    pushInput.checked = previousPreferences.push_enabled;
    emailInput.checked = previousPreferences.email_fallback_enabled;
    } finally {
    managePreferencesPending = false;
    pushInput.disabled = false;
    emailInput.disabled = false;
    }
    }

    container.addEventListener(‘change’, function (event) {
    const target = event.target;
    if (!target || !target.matches(‘[data-author-follow-global-pref]’)) {
    return;
    }
    handlePreferenceChange();
    });
    });
    }

    function init(scope) {
    const root = scope || document;
    if (!hasFollowWidgets(root)) {
    return;
    }
    bindEvents(root);
    renderWidgets(root);
    bindPianoInitRefresh();
    startPianoReadyPoll();
    refresh(root);
    }

    window.WTAuthorFollow = {
    init: init,
    refresh: refresh,
    };

    document.addEventListener(‘DOMContentLoaded’, function () {
    init(document);
    });

    window.addEventListener(‘focus’, function () {
    if (hasFollowWidgets(document)) {
    refresh(document);
    }
    });
    document.addEventListener(‘visibilitychange’, function () {
    if (!document.hidden && hasFollowWidgets(document)) {
    refresh(document);
    }
    });
    } else {
    window.WTAuthorFollow.init(document);
    }
    })();


    A sign displaying the name of the rebranded Donald J. Trump International Airport in West Palm Beach, Fla., is seen Thursday, July 9, 2026. (AP Photo/Saul Martinez)


    A sign displaying the name of …

    more >

    United Airlines said Friday that customers can’t change their destination for free simply because they’re upset at an airport’s name.

    “United customers are able to make changes to a ticket without a fee for many reasons. However, our policy doesn’t allow for changes because of an airport’s name or three-letter code,” United told travel news site TravelPulse.

    The clarification was prompted by an internal memo referring to potential discontent from travelers over the name change of Palm Beach International Airport to President Donald J. Trump International Airport, an anger leaked to aviation blog Live and Let’s Fly.

    “If a customer does not want to fly to the airport, use your empowerment to offer acceptable alternatives such as Fort Lauderdale Airport (FLL) or Miami International Airport (MIA),” the memo instructed employees as cited by the blog.

    The memo also told agents to “process the change as an even exchange,” according to Live and Let’s Fly.

    United Airlines told TravelPulse that the memo was “poorly worded and not accurate.”

    The Fort Lauderdale airport is 40 miles north of the renamed airport, while the Miami airport is 60 miles south.

    The Palm Beach airport became President Donald J. Trump International Airport as mandated under Florida state law on July 9. Its airport code is still PBI through Aug. 18, after which it will change to DJT.

    Airport officials said in a frequently asked questions page regarding the name change that “while we recognize that the required name change may be received in different ways by our passengers, we’re grateful for your continued support through this transition period. We remain committed to serving all passengers and ensuring a positive travel experience.”

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